Address
The Institute for Social Accountability (TISA)
Westlands Avenue, Wendy Court, Hse no. 1
David Osieli Rd, Westlands

Work Hours
Monday - Friday: 8:00 AM - 5:00 PM

Communication, innovation and information management (CIIM)

Overview

The CIIM program acts as a vital bridge across TISA’s initiatives and a catalyst for positive change. By reinforcing public accountability and inclusive people’s economies through strategic communication, information dissemination, and technological innovation, this pillar ensures that our efforts resonate with the communities we serve. It plays a pivotal role in connecting TISA’s main pillars, fostering cohesion and amplifying our impact. 

The CIIM pillar will scale TISA’s innovation through creative dashboards that will provide timely and well curated information on both inclusive people’s economy and the public accountability to drive people action. We will also deploy a digital social accountability mobile app dubbed Jihusishe which will support both the government and the people in participatory governance. 

The outcomes of the pillar are enhanced capacity of TISA staff in the use of ICT systems leading to increased access to simplified, clearly understood information for citizen use on Social Accountability and  TISA is increasingly known as the resource hub on Social Accountability.

Strategic Objectives:

  1. To enhance the information systems of TISA to improve access to information from within and without TISA for 50% improved efficiency in engagement and responsiveness to communication information innovation and management needs of TISA by 2028
  2. To strengthen the TISA brand by 70% for greater recognition, following, and influence with the people and government actors in Kenya and globally, towards social accountability by 2028.

Join the movement

The present construction of engagement in urban informal trade and public procurement perpetuates unequal access to power, promotes patronage and disempowers informal traders and women-led businesses. There is need to build effective collaboration between traders and with strategic partners to help raise awareness, enhance skills and knowledge of traders and their representatives as a basis for strengthening their capacity to advocate and activate for their rights.